JSE-listed Dis-Chem Pharmacies has disclosed {that a} data “incident” involving a “third-party service provider or operator” has led to the compromise of tens of millions of client records containing private info.
It has not named the third social gathering, however stated in a holding assertion despatched to TechCentral that the corporate in query had suffered a “suspected cyberattack”. It stated no delicate medical, monetary or banking info was contained in the database and that it “immediately took necessary action” and “all possible steps have been taken to isolate the threat”.
Dis-Chem revealed the incident in a notification revealed on its web site in phrases of part 22 of the Protection of Personal Information Act.
The incident impacts virtually 3.7 million Dis-Chem prospects, with the next info compromised:
- First names and surnames
- E-mail addresses
- Cellphone numbers
“Based on the categories of personal information impacted, there is a possibility that any impacted personal information may be used by the unauthorised party to commit further criminal activities, such as phishing attacks, e-mail compromises, social engineering and/or impersonation attempts,” Dis-Chem stated.
“For example, it may be cross-referenced with information compromised in other third-party cyber incidents for the further perpetration of crime against data subjects,” it stated.
“Certain personal information was accessed by an unauthorised person on or about 28 April 2022,” the pharmacy group stated in the notification. “We have since taken the necessary measures in conjunction with our operator to determine the scope of the compromise and to restore the integrity of our operator’s information system.”
It stated there may be “currently no indication that any personal information has been published or misused as a result of the incident”.
“However, we cannot guarantee that this position will remain the same in future. Therefore, out of an abundance of caution, we are providing information about the incident as well as the remedial action taken to mitigate against any further adverse consequences of the incident.”
Dis-Chem stated it employed the unnamed service supplier for “certain managed services”. This third social gathering developed a database for Dis-Chem that contained “certain categories of personal information necessary for the services offered by Dis-Chem”.
“It was brought to our attention on 1 May 2022 that an unauthorised party had managed to gain access to the contents of the database. Upon being made aware of the incident, we immediately commenced an investigation into the matter and to ensure that the appropriate steps were taken to prevent any further incidents.”
‘Additional safeguards’
Dis-Chem stated its third-party service supplier has deployed “additional safeguards” to make sure safety and safety of knowledge on the database. “These safeguards embrace, however will not be restricted to, enhanced entry administration protocols to the database.
“We are not aware of any actual misuse or publication of personal information from the personal information that may been acquired. We are however continuing, with the assistance of external specialists, to undertake Web monitoring (including the dark Web) for any publication of personal information relating to the incident.” — © 2022 NewsCentral Media
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