USAG Japan holds town hall for housing residents


Col. Christopher L. Tomlinson, right, commander of U.S. Army Garrison Japan, and Command Sgt. Maj. Justin E. Turner, senior enlisted leader for USAG Japan, address questions during a quarterly town hall on housing at the Camp Zama Community Club, Japan, June 1, 2022.



Col. Christopher L. Tomlinson, proper, commander of U.S. Army Garrison Japan, and Command Sgt. Maj. Justin E. Turner, senior enlisted chief for USAG Japan, handle questions throughout a quarterly town hall on housing on the Camp Zama Community Club, Japan, June 1, 2022.
(Photo Credit: Sean Kimmons)

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CAMP ZAMA, Japan – U.S. Army Garrison Japan management hosted a quarterly town hall assembly right here Wednesday to debate ongoing developments in housing and to hearken to issues from residents.

Col. Christopher L. Tomlinson, commander of USAG Japan, stated the first function of the conferences is to elicit candid suggestions and permit subject-matter consultants to reply questions associated to housing.

“The Army is absolutely committed in caring for our people and, as the garrison commander, your health and welfare is of the utmost importance [to me],” he stated.

Garrison employees have held related town halls since early 2019 to make sure residents frequently obtain protected, clear and wholesome housing, he stated.

The newest assembly, held on-line and face-to-face contained in the Camp Zama Community Club, supplied updates on points talked about in a earlier town hall, in addition to different issues.

Juan Aponte, chief of Housing Management Division, spoke on the accessibility of playgrounds on Camp Zama and close by Sagamihara Family Housing Area, or SHA.

Both posts have a complete of 23 playgrounds, with 5 of them presently closed on Camp Zama as a result of renovations and security issues. Aponte stated building has began for three of the playgrounds, slated to be accomplished subsequent May, whereas the opposite two haven’t but been funded.

In the meantime, Aponte stated Dewey Park and the parks in Wooldridge Village and Kite Peak can function alternate play areas for kids.


Juan Aponte, chief of Housing Management Division, discusses ongoing developments for on-post housing during a quarterly town hall at the Camp Zama Community Club, Japan, June 1, 2022.



Juan Aponte, chief of Housing Management Division, discusses ongoing developments for on-post housing throughout a quarterly town hall on the Camp Zama Community Club, Japan, June 1, 2022.
(Photo Credit: Sean Kimmons)

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Chiller models will even get replaced by subsequent April on the Honshu Heights and Mountain View towers on Camp Zama. Aponte stated a short lived chiller unit might be used this summer season.

“We do not anticipate any cooling problems this summer, because of the supplemental cooling,” he stated. “That project should not impact any of the residents.”

Tomlinson later fielded a query concerning the time it takes to transition from heating to cooling and vice versa within the spring and fall inside housing models.

The colonel defined the Directorate of Public Works must flush and clear all of the methods earlier than they get again up and operating. During that point, climate could generally current a sizzling or chilly spell.

“This is a process that takes place twice a year, and it’s not an easy process,” he stated, “as a result of we’re primarily a centrally heated and cooled set up.

“We do the best to our ability and our DPW team works very, very hard in trying to time this right,” he added. “It’s very technical in its nature, just based on the system supporting our footprint here on Camp Zama.”

Another undertaking mentioned have been the whole-house renovations at eight houses in Kite Peak (1064 and 1065), which have an anticipated completion date of April 2024. The building undertaking to totally renovate 12 houses in Kite Peak (1066 to 1068) is presently on maintain as a result of funding.

Residents in these houses will finally be required to relocate, Aponte stated, whereas additionally making certain they might be notified nicely prematurely and moved on the authorities’s expense.

With sizzling and humid climate approaching, Aponte additionally supplied some tips about learn how to forestall mould in housing models.

The key, he stated, is to manage moisture and condensation. When utilizing the air conditioner, he stated to ensure home windows and doorways are closed, in addition to to make use of the toilet fan when showering and exhaust fan when cooking and washing dishes, to stop condensation.

Residents are accountable for cleansing an space affected with mould if below 10 sq. ft in dimension and below 9 ft above the strolling floor. If better than that, or if it’s a recurring problem, Aponte stated residents can name the housing services upkeep department at 263-4754/5859/5952.

The DPW service desk may also be reached at 263-4274/4613 to report the difficulty. Use “046-407” and the final 4 digits if calling from a cellphone. In addition, residents can name the service desk for different emergency or pressing work orders, whereas routine work orders might be requested at www.ArmyUpkeep.com.

Aponte stated the housing division offers providers to over 1,300 navy members and civilian sponsors, and a couple of,000 relations.

If any resident has a suggestion, grievance or unresolved problem, they’ll all the time contact his workplace, he stated.

“We take this seriously,” Aponte stated. “If you’re not satisfied with any service, please contact the housing division first.”


Command Sgt. Maj. Justin E. Turner, left, senior enlisted leader for U.S. Army Garrison Japan, and Col. Christopher L. Tomlinson, right, commander of USAG Japan, address questions during a quarterly town hall on housing at the Camp Zama Community Club, Japan, June 1, 2022.







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Command Sgt. Maj. Justin E. Turner, left, senior enlisted chief for U.S. Army Garrison Japan, and Col. Christopher L. Tomlinson, proper, commander of USAG Japan, handle questions throughout a quarterly town hall on housing on the Camp Zama Community Club, Japan, June 1, 2022.
(Photo Credit: Sean Kimmons)

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Audience members listen to a quarterly town hall on housing at the Camp Zama Community Club, Japan, June 1, 2022.







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Audience members hearken to a quarterly town hall on housing on the Camp Zama Community Club, Japan, June 1, 2022.
(Photo Credit: Sean Kimmons)

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As the height summer season shifting season continues, Tomlinson additionally answered a query on how yard gross sales are carried out. Yard gross sales at SHA can solely happen on the second Saturday of May and September. While at Camp Zama, the following one might be held June 11 from 8 a.m. to 2 p.m. and one other on the second Saturday of October.

“It comes down to community standards,” he stated of the coverage to guard privateness, public well being and common welfare. “It’s basically mutual respect and predictability among our community members.”

Tomlinson then took one other query on the aggressive conduct of crows within the space.

The summer season is their mating season, he stated, and the birds might be extremely protecting and even swoop down on individuals and pets. He urged that residents carry an umbrella with them whereas strolling, and to safe their rubbish cans and preserve yards freed from toys and different particles to stop crows from moving into them.

At the top of the town hall, Command Sgt. Maj. Justin E. Turner, senior enlisted chief for USAG Japan, talked about there are additionally processes in place to maintain barracks protected and clear.

While single Soldiers usually focus on quality-of-life issues, together with housing, on the Warrior Zone, Turner stated first sergeants and barracks managers additionally maintain quarterly Army Barracks Management Program conferences to determine and repair points.

Soldiers can use the Interactive Customer Evaluation remark card system, generally known as ICE, to voice their issues as nicely.

“If you do have an issue that cannot be resolved through one of those different tools, you can use your chain of command,” Turner stated. “They are there for you.”

(Editor’s notice: To watch your entire town hall assembly on Facebook, click on right here.)

Related hyperlinks:

U.S. Army Garrison Japan information

USAG Japan official web site

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