Singapore Hotel Apologizes for Rejecting Lesbian Couple's Wedding & More News Here

Hotel Parkroyal Collection Pickering, as seen from Hong Lim Park, in Singapore. – Photo: Basile Morin, by way of Wikimedia.

A five-star lodge in Singapore has apologized after telling a lesbian couple that they couldn’t maintain their marriage ceremony ceremony on the premises.

The couple inquired about internet hosting their marriage ceremony celebration on the Parkroyal Collection Pickering, however had their request summarily rejected by an worker.

“I am sorry to inform you that the hotel does not allow same-sex couples to have wedding ceremony and celebration due to the regulation,” the e-mail stated, referring to the nation’s refusal to acknowledge same-sex marriages. 

The couple shared a screenshot of the trade on Prout, a well-liked LGBTQ app in Singapore. The screenshot was then shared on Prout’s Instagram account final week, and went viral.

“We received a screenshot of an exchange between a lesbian couple and a 5-star hotel that neighbours (sic) Hong Lim Park that would disappoint many of us in the LGBTQ+ community. The email showed a response from the hotel that claims that they will not host a same-sex wedding* because of regulations,” Prout wrote in its put up.

Prout acknowledged, in an apart: “While we understand that same-sex marriage is not recognised (sic) in Singapore, it is not illegal to have a same-sex wedding in Singapore.”

The put up continued: “This is particularly disappointing as many within our LGBTQ community regularly book out the hotel rooms at this particular hotel with vertical greenery, and the hotel clearly has no issue CAPITALISING (sic) on the annual pride event held at Hong Lim Park, with Pink Dot goers booking out their rooms or their pink dollar,” the put up learn, referring to an annual LGBTQ Pride rally that’s held subsequent door to the lodge.

“This serves as a PAINFUL reminder that there are many businesses that may claim to be inclusive to the LGBTQ+ community but may not actually do so in their everyday practice. On Google, the hotel is listed as a LGBTQ+ friendly destination,” the put up concluded.

The put up gained greater than 2,000 likes and tons of of feedback, most of which expressed anger on the lodge for discriminating in opposition to the couple.

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That stated, there are not any anti-discrimination legal guidelines in Singapore that forestall institutions from discriminating based mostly on sexual orientation, or compel non-public institutions to serve same-sex {couples}, which means it’s as much as particular person institutions to set their very own insurance policies. 


Soon after the Prout put up went viral, the lodge issued an apology to the couple in an Instagram put up, with an enormous picture bearing the phrases: “We are sorry.”

“Thank you for your patience as we seek to understand this unfortunate mistake and misinformation from one of our team members at PARKROYAL COLLECTION Pickering,” the put up reads. “We are an inclusive hotel, and we are truly sorry for the disappointment and inconvenience this may have caused. We have since reached out to the couple and will do our best to assist them with their special occasion at our hotel.”

Phil Smith, the final supervisor for the Parkroyal Collection Pickering, informed Singapore-based newspaper TODAY Online that the lodge would “like to extend its sincere apology again for causing this disappointment to both the couple and community as a whole.”

“When we were informed by our teams of this email, we immediately investigated the matter as it was not in keeping with the hotel’s position, which has been open to hosting all events from the LGBTQ community,” he stated. “The associate who had replied [to the couple] had made a truly regrettable mistake, with a wrongful assumption of the law, and replied without checking on this with the department leader.”

Smith indicated that lodge administration had spoken to the affiliate, who “feels very remorseful for this error and understands the upset it has caused for the couple, whose special day was impacted.” Smith additionally acknowledged the the lodge “could have done better to ensure our team’s understanding of the regulations and our ongoing commitment to inclusivity.”


Smith informed TODAY Online that the lodge had reached out to the couple personally, however famous that the couple has determined to hunt out one other venue for their marriage ceremony.

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The couple in query later acknowledged the lodge’s mea culpa in an announcement, which was posted to Prout’s Instagram.

“We thank the Parkroyal Pickering for publicly and privately apologising to us,” the couple wrote. “We hope that other hotels will be inspired by the Parkroyal Pickering and reconsider their own policies and communications towards allowing same-sex couples to hold their celebrations there.”

The assertion was signed “thelesbiancouplewhojustwanted2gethitched.”

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