With the alert for ice shortage there is already clients who report what happened to them charged as an extra in a restaurant or bar for ice, a fact that is reflected in the accounts of these places with a supplement of between 20 and 30 cents. To find out if this is legal, Más Vale Tarde has had the advice of the lawyer specialized in consumption Jorge Mora.
Explain that although is it legal to charge us extra for ice should always be ccontemplated in the price lists of the establishment, it must be visible, it cannot be surprising. That is, if you find it in the account without having seen it in the letter, you can claim.
In addition, the lawyer recommends putting a claim daughter and go to the local consumer office. And he adds: “If it’s visible and it looks like any other supplement, they can charge it, but if it’s not, they can’t.”
On the other hand, Mora has warned of other supplements, such as bread or the terrace supplement. It ensures that “we have to have all the information in advance and clearly”, so it is advisable to ask for the price list (in which all products must already have VAT included).