Government of Canada welcomes the Auditor General of Canada's performance audit on Access to Benefits for Hard-to-Reach Populations & More News Here

OTTAWA, ON, May 31, 2022 /CNW/ – Following the tabling of the 2022 Spring Reports of the Auditor General of Canada, the Government of Canada issued the following assertion in response to the report entitled, “Access to Benefits for Hard-to-Reach Populations”:

As a authorities that regularly appears for methods to enhance companies to Canadians, we welcome the Office of the Auditor General’s suggestions to higher collaborate, leverage knowledge strategically, and measure the effectiveness of our approaches.

The authorities continues to focus its consideration and efforts on connecting eligible hard-to-reach and weak folks to the advantages and credit to which they’re entitled. For instance, the Canada baby profit (CCB) is a tax-free month-to-month fee that helps low- to middle-income households with the value of elevating youngsters. The CCB does lots to assist eligible households with youngsters underneath 18 years of age. In the 2020/21 profit yr alone, we allotted greater than $25 billion to greater than 3.7 million households in Canada.

The Auditor General report acknowledges that the authorities undertakes a major quantity of outreach efforts that focus on hard-to-reach people, and that are aimed toward growing profit and credit score consciousness.  These efforts embody in-person visits, collaboration with native assist organizations, data sharing with stakeholders, and dealing with companions to provide free tax clinics.

Government applications assist Canadians however not all segments of society are accessing advantages and credit equally. Much of that is attributable to service supply limitations. We acknowledge that important assist is required for some Indigenous communities, people in distant places, low-income seniors and households, in addition to individuals with disabilities who’re amongst these not accessing our advantages.

One initiative at present taking root is Reaching All Canadians. This horizontal strategy to enhancing profit entry and uptake focuses on addressing frequent points, offering the most pertinent companies, and implementing service supply modifications. The initiative additionally prioritizes reaching out to the most applicable third events, together with different authorities departments and businesses, when vital.

Employment and Social Development Canada and the Canada Revenue Agency, supported by Statistics Canada and Indigenous Services Canada, have additionally been working on a spread of joint initiatives, together with service choices by Northern Service Centres, tremendous clinics held throughout Canada, and specialised tax types for Indigenous peoples. There are plans to proceed and improve this work.

That mentioned, there may be extra to be executed in phrases of participating some Indigenous communities to assist them entry companies, together with the want to have on-site workers to assist on-reserve and concrete Indigenous people navigate processes and instruments.

Moreover, the authorities acknowledges that those that are the most weak or troublesome to attain might not at all times take part in present knowledge assortment processes, comparable to the census or common tax-filing. As such, we’re dedicated to discovering extra alternatives to guarantee as many Canadians as attainable are ready to choose in to companies, advantages, and assist.

There is at all times extra work to be executed and we’re actively participating with companions to discover methods to increase our collaboration to plan, monitor, and higher ship companies.

Quotes

“We continue to look for more ways to connect with hard-to-reach and vulnerable people who are eligible for government benefits and services. The take-up gap cannot always be measured precisely, because eligibility for benefits relies on regular filing of an income tax and benefit return, which many in the hard-to-reach groups either don’t have to do, or simply don’t want to.  In response to the findings in the audit, we will continue our work to quantify the impact of our outreach work at the individual and community level, and we will ensure that our performance measures are complementary to those used by the CRA.”

The Honourable Karina Gould, Minister of Families, Children and Social Development

“Benefits and credits can make a significant difference in people’s lives and the Canada Revenue Agency works hard to provide information and access to them. We welcome the Auditor General’s recommendations to improve our services to hard-to-reach populations. As Minister of National Revenue, my highest priority is a fair tax system through which every eligible person, hard-to-reach or not, can receive the benefits and credits to which they are entitled.”

The Honourable Diane Lebouthillier, Minister of National Revenue

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SOURCE Employment and Social Development Canada

For additional data: For media enquiries, please contact: Mohammad Hussain, Office of the Minister of Families, Children and Social Development, Karina Gould, [email protected]; Media Relations Office, Employment and Social Development Canada, 819-994-5559, [email protected]; Chris MacMillan, Press Secretary, Office of the Minister of National Revenue, Diane Lebouthillier, 343-540-6066; Media Relations, Canada Revenue Agency, [email protected]

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