Florence coffee bar customer calls police over price of espresso & More News Here

A coffee bar in Florence has been fined €1,000 (£846) after a customer obtained steamed up over the price of a humble cup of espresso.

The customer known as police after being charged €2 (£1.70) for his coffee – a decaffeinated one, at that – at Ditta Artigianale within the centre of the Tuscan metropolis.

The man complained that the price was not displayed on a menu behind the counter. It was this error that landed the bar, which is well known for its coffee-making and has received profitable a number of competitions, in hassle.

Francesco Sanapo, the proprietor of Ditta Artigianale, vented concerning the tremendous on social media and defended his coffee, which he stated comes from a small plantation in Mexico and “is prepared with great care by my baristas”. He argued that the price of the coffee was displayed on a digital menu.

“They fined me because somebody got offended for paying €2 for a decaffeinated coffee [which involves a water extraction process]. Can you believe it?” Sanapo stated in a video whereas holding up a letter from the police. “Even today, someone can get so annoyed that they mobilise the police, who find us to be in the wrong due to an outdated law. This law must be changed because otherwise 99.9% of bars and restaurants would easily fall foul of it.”

In Italy, the common value of an espresso is €1, though greater than 70% of bars elevated costs earlier within the 12 months resulting from provide chain points and poor harvests. Consumer teams warned that the price of an espresso might rise to a mean €1.50 this 12 months.

Sanapo stated that Ditta Artigianale – described on Facebook because the “first Italian coffee bar dedicated to quality coffee” – was considerably “revolutionary” when it charged €1.50 for an espresso when the bar first opened in 2013. “There was negative and positive reaction, but until now I had never been fined,” he stated. “Nobody should be scandalised about paying €2 for an espresso any more,” he added, citing the rise in value of uncooked supplies.

The Florence department of Confartigianato, an affiliation for small companies, defended the bar. “This is something that deeply embitters me,” its president, Alessandro Vittorio Sorani, stated. “A great deal of work goes into producing a quality product. Quality pays off and benefits everyone.”

Some of the bar’s prospects leapt to its defence too. “If this customer went to London he’d get the FBI involved,” one wrote on Facebook.

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