Australia embarks on 'first phase' of its digital transformation of aged care following royal commission & More News Here

Australia’s Department of Health has embarked on the “first phase of the journey” in its formidable digital transformation agenda for aged care by calling on business volunteers to codesign APIs wanted for knowledge sharing with the federal authorities.

Speaking on the Department’s first “Tech Talk” webinar into the substantial digitisation program, Fay Flevras, First Assistant Secretary for the Digital Transformation and Delivery Division, mentioned, “Today is the first step, certainly, in engaging specifically around the technology” that can assist in delivering “a once in a generation aged care reform”.

WHY IT MATTERS

In 2021, the Aged Care Royal Commission’s last report led the Australian Government to agree, or agree in precept, to 126 of 148 suggestions to enhance the sector and announce an $18.8 billion reform bundle. Of these suggestions, over 30 are considerably dependent on ICT and digital enablers to implement.

“Importantly, all of this relies on a connected, streamlined, interoperable, digital ecosystem, a better connected aged care network that is consolidated, standardised, automated and modern,” Flevras mentioned.

Consumer entry to their knowledge, eradicating duplication, extra time for workers to supply care, improved disaster response, higher analysis of service provision, and improved knowledge high quality and knowledge sharing are just a few of the expectations of a brand new, digital aged care sector.

“The current infrastructure and design of aged care systems don’t support the increased maturity and responsiveness that we demand in our daily lives and across government and in your aged care facilities,” she mentioned.

This is just not an train in “tech for tech’s sake”, in keeping with Flevras, however was a big program of work that might harness digital capabilities to resolve ongoing aged care challenges.

“First, transferring to a consolidated, fashionable and automatic aged care system isn’t an insignificant enterprise. It gained’t occur in a single day and regardless of our greatest efforts it’s unlikely we’re going to get it proper the primary time or be good. Secondly, to achieve success we have to work in partnership throughout authorities and inside the sector. And thirdly, bettering our buyer expertise stays on the core of all of our efforts to convey innovation to the digital ecosystem.

“This is not about tech for tech’s sake but it’s about enabling digital change through people, process and the tools needed to enable the benefits for our customers.”

Flevras requested for “some volunteers who, in the sector, would like to codesign some of those APIs” wanted to speak between business software program and the Department’s My Aged Care platform.

“This is the first phase of the journey where we’re just laying some of the foundations and we need to get our business-to-government gateway and those public APIs started.”

THE LARGER CONTEXT

The royal commission discovered that “substandard care and abuse pervades the Australian aged care system”.

It additionally discovered that the sector is deeply analogue.

“The aged care system is well behind other sectors in the use and application of technology, and has no clear information and communications technology strategy. This mix of factors has resulted in an aged care sector that is behind the research, innovation and technological curves.”

Laura Toyne, Australian Digital Health Agency’s Acting Branch Manager, Program and Project Delivery, Digital Programs and Engagement Division, mentioned that in response the company will work in the direction of common adoption of My Health Record.

“There is a very heavy reliance at the moment on those paper based or very manual systems and they’re quite common in aged care and we know that and we see that all the time,” Toyne mentioned.

“One of the key recommendations for us that came out of the royal commission which we will act on is to connect those clinical information systems that operate and exist in aged care into My Health Record so they can be that common repository of information about a patient’s or a resident’s healthcare status.”

Flevaras mentioned a latest examine into the use of scientific software program discovered that over 40 per cent of suppliers manually add knowledge to the federal government. Over a 3rd of these suppliers don’t have a transparent IT funding technique and 40 per cent of the scientific supplier programs aren’t built-in.

“Our aspiration is we get automated to where we have an open health data standard where we have APIs enabling providers and software systems to directly pass the information from you to us in real time or as appropriate,” she mentioned.

The sector is going through rising calls for from an ageing inhabitants with rising frailty. Australians reside longer and the quantity aged 85 years and over is projected to extend from 515,700 in 2018–19 to greater than 1.5 million by 2058.

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