A blueprint for becoming a digitised society & More News Here

Richard Davies, UK Country Managing Partner, Netcompany turns the highlight on Denmark, a wonderful blueprint for becoming a digitised society

In 2021, Denmark was ranked 1st as essentially the most digitised society, out of the 27 EU member states. Today it leads the best way in connectivity with 94% of households connected to very-high-capacity networks and boasts one of many highest dwelling requirements with residents having fun with digital companies which a few years in the past would have appeared unattainable.

Not solely is Denmark one of many leaders in digital public companies with excessive ranges of interplay between companies, the general public and all ranges of presidency, however greater than half of Danish enterprises use e-invoices and cloud companies. As a end result, Denmark is now considered as some of the superior and profitable Govtech international locations on the planet.

So how and why has it turn into the frontrunner in efficiently digitising society?

The Denmark Agency for Digitisation (a part of the Ministry of Finance) has been the driving pressure enabling the nation to succeed in its formidable targets. Set up in 2011, the company was charged with the federal government’s digitisation insurance policies. With the goal of renewing the Danish welfare state, the company is accountable for the implementation of the federal government’s digital ambitions and using digital welfare know-how within the public sector.

An all-inclusive digitised society technique

Danish digital ambitions had been large-scale and extremely inclusive, with all ranges of presidency, from central authorities to areas and municipalities concerned. This encompassed each the executive establishments akin to ministries, companies, public sector establishments, and municipal and regional administrations, in addition to hospitals, faculties, universities and extra.

The Danish digital transformation effort relies on recognition of a distinctive frequent duty to embrace the digital mindset and the imaginative and prescient of a digital public sector with residents and the non-public sector a key accomplice on this course of. For the Danes on a regular basis life is digital. This means the general public sector is quick becoming fully digital and digitisation is a prerequisite for as we speak’s fashionable welfare society – creating a coherent, accessible, and citizen-focused setting.

One of the massive wins of the Danish digitisation efforts is the supply of a single digital communications platform for all official letters despatched to residents and companies. Since November 2014, it has been obligatory for residents over the age of 15 to obtain digital communications from the general public sector. Furthermore, it’s obligatory for residents and authorities in Denmark to make use of digital options to speak in writing with the general public sector.

Clear course for digitisation

This fashioned a part of the Danish Agency for Digitisation’s Digital Strategy 2016-2020 which supplied clear course with 4 most important targets:

• The use of public digital companies should be straightforward, quick, and of top quality.
• Public sector digitisation should present good situations for development.
• Security and belief should be on the centre.
• Support democratic and social challenges to make sure that everybody has equal means and methods to entry and use public companies.

This concerned guaranteeing, for instance, a extra person[1]pleasant and coherent user-journey when a number of public authorities at totally different ranges of presidency had been concerned. Moreover, the federal government launched a new technique for ICT administration in central authorities aimed toward enhancing administration of present operational ICT options.

Today greater than 250 important digital society options have been delivered, all based mostly on componentised fashionable know-how. This concerned changing legacy know-how and mixing digital parts to create new ones, utilising a huge library of scalable software program parts.

Changing society for good

This is the best way that the Danish authorities has been capable of speed up initiatives and alter society for good. For instance, Sundhed.dk, is the Danish e-health portal for public healthcare companies. It allows each residents and healthcare professionals to search out affected person[1]centred knowledge, data and to speak. Another instance is Borger.dk, a one-stop nationwide portal, the place residents are capable of entry any data at anywhere and time, thereby decreasing administrative prices and enhancing public companies. The skat-dmr is the platform for the Danish Register of Motor Vehicles. This has reinvented methods to deal with functions for drivers’ licenses, distribute license plates and accumulate tax.

The significance of information

The key to modernisation is using fundamental knowledge. This is key knowledge that’s frequent for many functions akin to addresses, dates of start, National Insurance numbers, and many others. Establishing a frequent fundamental knowledge infrastructure for public sector administration which might be up to date in a single place, is of big societal profit. It implies that the general public not has to re[1]kind the identical data each time they use a public self-service answer and, in flip, makes for a smoother transition for public-sector staff to work extra effectively.

For instance, a first of its sort, is a complicated knowledge warehouse answer that allows a new degree of transparency within the Danish academic system by offering dependable behaviour and efficiency knowledge from faculties throughout 98 municipalities.

These digital options are serving to

Danish residents all through their life journey from the day they’re born, via to their training, as they enter the job market and into every single day life, and once they want social and healthcare help. Future suggestions from the EU Commission Looking to the long run, the EU Commission has really helpful measures to make sure that international locations look to safe a resilient healthcare system while persevering with to strengthen their digital infrastructure and improve local weather motion.

These measures are key to Denmark’s ongoing success and the federal government is repeatedly working with, and consulting with, organisations and stakeholders in each the private and non-private sectors in an effort to finest decide the technique vital for a future digital Denmark. To this finish, in Spring 2021 the Danish Authority launched the Digitisation Partnership. Members embrace senior-level executives and specialists from the enterprise group, the analysis group, civil society and social companions, and native authorities. This initiative has already made 46 suggestions for Denmark to proceed to be considered as a digital pioneer world wide.

Digital transformation will not be a ‘one and done’ initiative however a journey that requires ongoing improvement. This implies that questions should be requested round how knowledge can be utilized, tasks prioritised, and Denmark wants to think about the way it will take benefit.

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