Workplace Wellness: Employee Expectations of ECPs

Employees expect ECPs to educate them on the benefits of their vision insurance plan, according to Transitions Optical’s 2022 Wellness in the Workplace survey. Employees also prefer to receive their benefit information from an ECP rather than from your insurance provider. Nearly all employees surveyed (98%) say they expect their ECP to explain the vision services and vision products covered by their insurance plan, the costs of covered services and vision products, and how to they can maximize their profits. In contrast, only 31% of employees prefer to access their benefit information through their vision insurance plan website.

Missing first summary Better communication to improve eye health outcomes

The AOA ( in association with the American Diabetes Association (ADA), the American Academy of Ophthalmology (, the American Society of Retina Specialists (, and the National Eye Institute (nei .nih. gov), announced a new resource to improve communication between diabetes care physicians and eye health physicians. The ADA convened these lead organizations to address communication issues and developed the new Eye Care Interprofessional Communication Protocol. Free, it includes two algorithms with narrative explanations that detail the recommended processes for communications related to eye care.

Buyers in person vs. online

The Vision Council released Focused Insights: Online vs. 2022 In-Person Shoppers Report providing information on the differences and similarities between online and in-person eyewear shoppers, including demographics, Managed Eye Care Use, Eye Exams, Rx/Sunglasses, CL , flat sunglasses and reading glasses. The report found that in-person shoppers of Rx glasses tend to spend more out-of-pocket per purchase, but online shoppers have made purchases more recently, intend to do so again sooner, and are also more likely to purchase multiple pairs. Online eyeglass shoppers are younger, have higher household incomes, and have higher levels of education compared to in-person shoppers.